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TK999 login: how to sign in safely, and what to do when it won't work

Login screen on a phone

Signing in should take less than a minute. When it doesn't, the cause is almost always one of a handful of small things: the wrong address, a typo in the password, an OTP stuck somewhere, or a weak connection. This page covers the quick, safe way to log in and then works through the usual problems one by one. On this site's seven-day plan, your first login is day three, but the advice applies any day. One reminder before you start: this is an independent guide, not the official site, and there's no login box here. You sign in only in the official lobby.

Before you type anything: are you on the real lobby?

Fake login pages copy the colours and logo perfectly; only the web address gives them away. Open the lobby from the bookmark you saved or from the button on this page, never from a search ad or a link someone forwarded on Messenger or Telegram. Glance at the address bar each time. If one letter looks off, close the page. Our fake sites guide shows the common tricks.

Signing in: the short version

  1. Open the lobby from your bookmark and tap the login option. Don't tap register by mistake; you already have an account.
  2. Enter the mobile number or username you registered with, with no space before or after it.
  3. Type your password carefully. It's case-sensitive, so check whether Caps Lock or a Bangla keyboard layout is on.
  4. If the lobby sends an OTP, type it into the lobby's own box. Don't read it out to anyone.
  5. Tap login once and give the page a moment to load.

Haven't registered yet? Start with the registration guide.

Open the official lobby

Login not working? Find your problem below

"Wrong password" or "invalid details"

Retype slowly rather than tapping the button again and again. Check you're using the number or username you actually registered with; some people mix up an old SIM with a new one. If it still fails after a few tries, stop: repeated attempts can lock the account for a while. Use the lobby's forgot-password option instead.

The OTP never arrives

Make sure the registered SIM is in the phone and has signal. Wait a little before tapping resend, and if several codes arrive, use the newest one. A full SMS inbox can also block new messages, so clear some space.

The page is blank, spinning or keeps reloading

Usually this is the connection or the browser. Switch between mobile data and Wi-Fi, close the browser fully and reopen your bookmark, or try a different browser. Clearing the browser's cache often fixes a page that loads halfway.

The account says it's locked or restricted

Don't open a second account to get around it; that tends to make things worse. Contact the lobby's live chat, give your registered number or username, and ask what's needed. Our support guide has a short message you can copy.

New phone, shared phone or the app

Signing in on a new device may trigger an extra OTP; that's normal. On a phone that other people use, don't let the browser save your password, and log out when you're done. If you'd rather tap an icon than open a browser, get the app only from the button inside the lobby, as explained on the app page. Never install an APK file someone sends you, however official it looks.

Three things a real login never asks for

If any of these come up, close the page, change your password from your bookmarked lobby, and report it to live chat.

Login questions

I've forgotten my password completely. What now?

Use the forgot-password option on the lobby's login screen and follow the code sent to your registered number. Choose a new password you haven't used anywhere else. If the reset doesn't work, ask live chat, but don't type any password there.

I changed my SIM. Can I still log in?

If you can still sign in with your password, update your number in the profile if the lobby allows it. If an OTP is going to the old number, contact live chat and explain; they will tell you what proof they need.

My balance shows zero after logging in. Is something wrong?

Not if you haven't deposited yet. A new account starts at zero. How and when the free signup bonus appears is set out in the lobby's terms.

I think someone else logged in to my account. What should I do?

Change your password straight away from your bookmarked lobby, log out of other devices if that option exists, and tell live chat the time you noticed. If your wallet PIN may also be exposed, contact your wallet provider too.

This is an unofficial guide, not the official TK999 site. Login, balance and the cashier exist only in the lobby. 18+ only. Set time and money limits before you play — see responsible play.